Returns & Exchanges
At Schwartz, we strive for complete satisfaction with every culinary purchase. Due to the perishable nature of our products, we offer returns or replacements on items that arrive damaged or incorrect within 14 days of delivery.
Contact Support
Email our customer care team within 14 days of receipt with your order number and photos of the items you wish to return.
Approval Review
Our quality assurance team will review your request to ensure it meets our safety and hygiene standards for food-grade returns.
Package Your Order
Once approved, securely place the unopened items in their original packaging to ensure they remain protected during transit.
Receive Refund
After we receive and inspect the returned goods, a refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing